Student Charter

Your time at College will be a partnership. Staff and students wish to work together, so that you can achieve success and reach your personal and learning goals.

We value every student's right to learn and every teacher's right to teach.

Your Expectations

You can expect the college to:
  • Give you equal and fair treatment.
  • Support you and all other students of the College to understand and follow the values of the College and British Values; which include democracy, the rule of law, individual liberty and mutual respect and tolerance of those with different faiths and beliefs.
  • Respect your confidentiality.
  • Give you accurate and impartial advice in helping you choose the programme of study most suited to your needs.
  • Do all we can to make it easy for you to follow your chosen course of study.
  • Give you an induction programme as part of your course, which will provide you with all you need to know to successfully complete your studies.
  • Provide you with teaching and learning of a high standard, delivered by teachers who are prepared, professional in their approach and who will give supportive feedback on your progress to you and your parents.
  • Assess your progress and achievements through a variety of fair assessment methods. You will have the opportunity to appeal against any unfairness in the assessment procedures.
  • Provide you with a range of support services that will help you successfully complete your studies. They will include tutor support, study skills support, self-directed study facilities, a ‘virtual learning environment’ and, if you should need it, counselling, additional learning support and ESOL (English for Speakers of Other Languages) services.
  • Provide you with access to a wide range of resources, which are essential for your studies and for making the most of your time with us. These may include libraries, computers, refectories, sports and social facilities, membership of the Students’ Union and opportunities for enriching your studies.
  • Provide a healthy and safe environment for you to pursue your studies.
  • Ensure that you are safe at College and that you are able to discuss with staff any concerns about your safety, including any concerns about radicalisation and terrorism.
  • Provide impartial and accurate advice on your future education and career options. We will support your applications for jobs or courses and will, where appropriate, offer you educational progression within the College.
  • Develop and improve your skills in English and mathematics.
  • Provide you with support to help you set goals for your learning.
  • Provide you with an opportunity to engage in social activities and voice your views on College life.

Our Expectations

We expect you to:
  • Be proud of your College and follow the rules.
  • Meet the requirements of your course by working hard, meeting deadlines and seeking help if needed.
  • Discuss with your tutor any difficulties you experience which affect your progress.
  • Discuss with staff any concerns you may have about your own safety or the safety of others.
  • Show respect for fellow students, staff and visitors to the College.
  • Behave appropriately when participating in an off-site activity, showing consideration and respect at all times to members of the public.
  • Respect and take care of the College environment.
  • Make use of the opportunities the College provides for your studies and personal enrichment.
  • Contribute to the improvement of College life.
  • Take responsibility for your own learning and take care to select your own course of study.
  • Be prepared for classes and bring proper equipment.
  • Be punctual and attend all classes regularly.
  • Be well behaved and responsive to requests from staff.
  • Be responsible for your own belongings.
  • Gain written permission from lecturers and other people concerned before undertaking any recording (visual or audio) through any media, including mobile phones.